FAQs
1. What services do you offer?
We provide integrated workplace drug and alcohol compliance solutions, including legally defensible testing, audits, policy development, emergency support, and supervisor training. All services are tailored to each organisation’s unique needs.
2. How is your testing different from other providers?
Our testing is part of a structured compliance system, clinically informed, fully auditable, and legally defensible. We don’t just test — we ensure results integrate into policies, procedures, and risk management frameworks.
3. Which industries do you serve?
We work across healthcare, construction, logistics, education, and other high-risk or regulated sectors. Our solutions are tailored to meet industry-specific requirements and regulatory standards.
4. Can you provide testing on-site?
Yes. Testing can be arranged on-site or remotely, depending on your organisation’s needs, ensuring minimal disruption and maximum compliance.
5. How quickly can you respond to an incident or emergency?
Our emergency and ad-hoc support is flexible and rapid. Typical response times range from 1–4 hours, depending on the situation, with all actions fully documented and auditable.
6. What are your retainer packages?
We offer structured Bronze → Platinum packages under Compliance System Setup & Policy Development, ranging from basic audits to full ongoing support, including audits, testing programs, and emergency response. Contact us to discuss the package that best suits your organisation.
7. How do I get a quote or discuss a tailored program?
Simply contact us via phone or email, and we’ll provide a proposal tailored to your organisation’s compliance needs, risks, and sector requirements.