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FAQs

1. What types of testing do you offer?

We provide pre-employment, random, post-incident/for cause, and emergency call-out drug and alcohol testing. All testing is professional, accurate, discreet and legally defensible.

 

2. How quickly can you carry out testing?

Standard testing is scheduled at a convenient time for your business. For urgent situations, our emergency call-out service ensures rapid response.

 

3. Are the tests confidential?

Yes. All results are handled with complete confidentiality and shared only with authorised personnel.

 

4. Do you help with workplace policies?

Absolutely. We can assist you in creating a compliant drug and alcohol policy that fits your business and testing requirements.

 

5. What industries do you serve?

We work with a wide range of industries including construction, transport, manufacturing, healthcare, hospitality, office-based businesses, education, and public services.

 

6. How are test results reported?

All test results are delivered promptly and securely, with clear documentation provided to your authorised personnel. Reports include detailed information about the test type, date and outcome, ensuring your business stays fully compliant. We also offer guidance on next steps if any issues are identified, maintaining confidentiality throughout the process.

 

7. Are your testers qualified?

Yes. Our testers have healthcare and professional training, ensuring accurate, reliable, and legally compliant testing.

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